Money-Back Guarantee

The Short Version

If you're not satisfied with your purchase for any reason, email us within 14 days of your purchase date and we'll issue a full refund. That's it.

How to Request a Refund

1. Send us an email Email support@bdnhost.net with the subject "Refund Request"
2. Include your order details Your PayPal transaction ID or the email address used during checkout
3. We process it Refunds are processed within 3–5 business days back to your original payment method

What's Covered

• Text Layer Manager — all license types
• SRT Importer — all license types
• Bundle purchases — full or partial refund available

Eligibility

To be eligible for a refund:

• Your request must be made within 14 calendar days from the date of purchase.
• The request must be submitted via email to support@bdnhost.net.

We do not require you to provide a reason, uninstall the software, or jump through any hoops. A simple email is enough.

After the 14-Day Window

Requests made after the 14-day period are handled on a case-by-case basis. If the Script has a genuine bug that prevents it from functioning as described, we will either:

• Fix the issue in a timely manner, or
• Issue a full refund regardless of the purchase date

We stand behind our products. If it's broken, we make it right.

Refund Processing

• Method: All refunds are issued via PayPal to the original payment source.
• Timeline: 3–5 business days after approval.
• Confirmation: You'll receive an email confirmation once the refund is processed.
• License: Your license key will be deactivated after the refund is processed.

Contact

For refund requests or questions about this policy:

Email: support@bdnhost.net
Response time: Under 24 hours on business days