We want you to be completely confident in your purchase. If our scripts don't deliver — you get your money back.
The Short Version
If you're not satisfied with your purchase for any reason, email us within 14 days of your purchase date and we'll issue a full refund. That's it.
We'd rather give you your money back than have an unhappy customer. Life's too short for bad software experiences.
How to Request a Refund
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Send us an email
Email support@bdnhost.net with the subject "Refund Request"
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Include your order details
Your PayPal transaction ID or the email address used during checkout
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We process it
Refunds are processed within 3–5 business days back to your original payment method
What's Covered
- Text Layer Manager — all license types
- SRT Importer — all license types
- Bundle purchases — full or partial refund available
Eligibility
To be eligible for a refund:
- Your request must be made within 14 calendar days from the date of purchase.
- The request must be submitted via email to support@bdnhost.net.
We do not require you to provide a reason, uninstall the software, or jump through any hoops. A simple email is enough.
After the 14-Day Window
Requests made after the 14-day period are handled on a case-by-case basis. If the Script has a genuine bug that prevents it from functioning as described, we will either:
- Fix the issue in a timely manner, or
- Issue a full refund regardless of the purchase date
We stand behind our products. If it's broken, we make it right.
Refund Processing
- Method: All refunds are issued via PayPal to the original payment source.
- Timeline: 3–5 business days after approval.
- Confirmation: You'll receive an email confirmation once the refund is processed.
- License: Your license key will be deactivated after the refund is processed.
Contact
For refund requests or questions about this policy:
Email: support@bdnhost.net
Response time: Under 24 hours on business days
Still on the fence?
Buy with confidence — your purchase is protected by our 14-day guarantee.
Get the Scripts — $29